Designed for simplicity. Built for professionals

Designed for simplicity.
Built for professionals

The Niche service tool gives your technical team the edge a centralised platform to diagnose, manage, and maintain every Niche-equipped e-bike with confidence and efficiency.

Diagnostics

Run real-time system checks and error reports.

Firmware updates

Keep every unit up to date with the latest features.

Technical documentation

Access manuals, diagrams, and guides.

 

Spare parts
catalog

Find and order the right parts in seconds.

 

Warranty management

Register and track warranty claims easily.

 

Bike register 


Log and manage every Niche equipped bike.

 

Connect the bike. Let the system do the rest.

Thanks to Niche’s advanced service tool, every Niche-equipped bike automatically runs a full electronic diagnostic as soon as it’s connected.

Just instant access to key system data, error codes, and performance status. For mechanical checks, the platform provides structured support for technicians: guided flows, visual indicators, and detailed history logs make it easy to identify and verify mechanical issues.

Technical support made easy

With the Niche service tool, dealers don’t just get information they get clear, step-by-step guidance.

> Wizards, not PDF’s

No guesswork. Just interactive wizards that adapt to each bike and procedure. Everything is visual, always up to date, and designed to make servicing fast, simple and consistent across your network.

> Warranty management

Submit and manage warranty claims directly through the service tool. Each case is linked to the bike’s diagnostics and service history, making the process faster, clearer, and fully paperless.

Spare parts catalog

Niche offers a complete spare parts catalog for dealers, including a wide selection of original components for the Niche Drive System and accessories.

This ensures quick and efficient servicing, better maintenance, and long-term performance of every bike equipped with Niche technology.

Dealers will have access to:

> Drive system components.
> HMI & display units.
> Cables & connectivity kits.
> Accessories & mounting elements.

All parts are certified and fully compatible, ensuring seamless replacement and long-term reliability.

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