The Niche service tool gives your technical team the edge a centralised platform to diagnose, manage, and maintain every Niche-equipped e-bike with confidence and efficiency.
Diagnostics
Run real-time system checks and error reports.
Firmware updates
Keep every unit up to date with the latest features.
Technical documentation
Access manuals, diagrams, and guides.
Spare parts catalog
Find and order the right parts in seconds.
Warranty management
Register and track warranty claims easily.
Bike register
Log and manage every Niche equipped bike.
Connect the bike.
Let the system do the rest.
Thanks to Niche’s advanced service tool, every Niche-equipped bike automatically runs a full electronic diagnostic as soon as it’s connected.
Just instant access to key system data, error codes, and performance status. For mechanical checks, the platform provides structured support for technicians: guided flows, visual indicators, and detailed history logs make it easy to identify and verify mechanical issues.
Technical support
made easy
With the Niche service tool, dealers don’t just get information they get clear, step-by-step guidance.
> Wizards, not PDF’s
No guesswork. Just interactive wizards that adapt to each bike and procedure. Everything is visual, always up to date, and designed to make servicing fast, simple and consistent across your network.
> Warranty management
Submit and manage warranty claims directly through the service tool. Each case is linked to the bike’s diagnostics and service history, making the process faster, clearer, and fully paperless.
Spare parts catalog
Niche offers a complete spare parts catalog for dealers, including a wide selection of original components for the Niche Drive System and accessories.
This ensures quick and efficient servicing, better maintenance, and long-term performance of every bike equipped with Niche technology.